Hi Quentin, We are sorry to hear about your recent experience with our service. Sincerely, Matt Going CEO/Anytime Mailbox from Anytime Mailbox Apr 19, 2023 In light of your situation, I have personally reviewed the matter with our team, and I can confirm that a refund has been processed for your purchase. Our priority is to ensure the security and privacy of our users' information, and while we strive to provide more detailed explanations, in some cases, our data protection policy may restrict us from disclosing certain specifics. Unfortunately, as the detection process is automated and continuous, irregularities may be flagged at any point during the usage of our services. I apologize for any confusion this may have caused. I acknowledge that it may appear untimely and inconvenient, especially given your recent account setup. I understand your frustration and would like to address your questions regarding the irregularity and the cancellation of your account.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Hi Jose, Thank you for sharing your feedback regarding your recent experience with us. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I hope these things don't happen to other people, though I know they will.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. It's disgusting, and needs to be quelled. The laws in this country and the people running it are garbage and keep poor people poor so they can sit on their pedestal and laugh. There was a law passed in California requiring insurance companies to either use 80% of their customers premium or return the money they did not use to directly benefit their customer.
The fees that companies levy are wrong if the service is not used. This company and it's employees are scummy and lack the basic decency to be concerned for someone on the brink of financial ruin. There was no concern for me, their customer, and there will be no concern for any of their other customers. I am currently undergoing financial hardship and when I called with my concerns that I never used the service and had attempted to cancel it three charges prior, they informed me that I would not be given a refund because the charges were already considered legitimate. The company, as dirty as the next, kept charging me. A short time after receiving my first charge from them I cancelled my service via their online account system. I was a customer of Anytime Mailbox for a little over three months.
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